Terms & Conditions

Please read these terms and conditions which apply to the provision of hypnosis and hypnotherapy in the therapy room, during home visits and any online therapy.  They are designed to protect your interests as a client. By making an appointment, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment or continue with your course of therapy. Please notify Glasgow Hypnotherapy of this situation.

Last amendment date: 12th January 2024

Therapy Consultations and Fees

Each hypnotherapy session lasts for between 50 minutes to one hour and the fee for an online session is £60,  face to face at my premises, £65 and face to face at your premises £75 The initial consultation lasts between 30 - 45 minutes and is £35. Fees are to be paid in cash or by bank transfer within 24 hours of the session. Failure to pay will result in no further treatment.

Cancellation

If you wish to change, postpone or cancel an appointment, 24 hours’ notice must be given, or the cost of the full session is payable. Please contact Glasgow Hypnotherapy on 07986 820425 to make your cancellation. This minimum period of cancellation allows Glasgow Hypnotherapy the opportunity to offer the cancelled session to another client.

If you wish to discontinue your course of therapy, you do not have to give a reason. There can be external circumstances that make attendance difficult, but it is helpful if you can discuss these changes so that when you wish to resume therapy, these changes can be taken into account.

Punctuality

If you are running late or anticipate running late for your appointment, please leave a message (calls are not answered whilst working with a client) or send a text to the mobile phone (07986 820425). Glasgow Hypnotherapy will pick up this message when next available. Whilst Glasgow Hypnotherapy will aim to accommodate “lost time”, please understand that the booking schedule may not always make this possible. The session may have to finish at the original finishing time.

Medical Conditions

A questionnaire is conducted at the start of the initial consultation to establish any contra-indications to treatment. It is also used to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update Glasgow Hypnotherapy of any medical changes during your course of therapy, or if you are returning to therapy after a period of absence.

Confidentiality

Any information collected from you as a client or potential client, including your contact details will be held in the strictest confidence. Your privacy will be respected. The details that you disclose are used solely for the purpose of providing you, the client, with the highest levels of service. No information will be passed on to any external parties without your express permission. 

If it is necessary for Glasgow Hypnotherapy to contact you he will use your preferred method e.g. mobile phone. If we need to contact you at home or at work to change an appointment, we will leave our name, number and state that the nature of this call is personal. If there is an emergency and Glasgow Hypnotherapy needs to cancel the appointment at short notice, we will state this in our message. During your treatment period, please ensure that we have your up-to-date contact details. Please discuss these terms with Glasgow Hypnotherapy if these arrangements are unsuitable.

Exceptional circumstances of confidentiality include where there is a criminal or civil court case where a court order has demanded disclosure, and where there is good cause to believe that failing to disclose information would cause danger or harm to the client or others. Child Protection Issues falls into this category.

You will agree to having read and understood my GDPR notice which you have been issued with at our initial consultation. 

Electronic media malfunction or failure

Glasgow Hypnotherapy is not responsible for direct or consequential loss due to internet service failure or electronic media malfunction. Glasgow Hypnotherapy has invested in the most secure and strongest technology to ensure a reliable online service. No refunds are given when technological malfunction or failure is on part of the client.

Standards of behaviour

During the course of any therapy, Glasgow Hypnotherapy will treat you with respect and not abuse the trust that you put in them. In return, you will respect any person at the therapy practice. You agree to come to the sessions not under the influence of alcohol or recreational drugs, except those prescribed by your doctor. If any conduct contravenes these standards of behaviour, Glasgow Hypnotherapy reserves the right to cancel the session and any further therapy sessions.

Cures

A well-motivated client is very likely to achieve realistic goals. However, it is unethical to guarantee a cure. The control of thoughts, beliefs, emotions and behaviours always reside within the client. No patient is “made” to do anything against their will using hypnosis. Glasgow Hypnotherapy guarantees to apply their training, expertise and experience to your issues with the aim of achieving agreed goals in as reasonable time as possible. Estimates of the number of sessions required to treat a condition given at the enquiry stage or during the first consultation, are given on the basis of the information presented at that time. Estimates are also made on the basis of treatment being given to previous patients with differing case histories. Hence each patient and the causes of their condition are unique. Estimates are only rough guidelines and are subject to change.

Disclaimer

Glasgow Hypnotherapy is not intended to replace a consultation with your GP or other health care professional. Glasgow Hypnotherapy should not be considered as medical advice and will work in conjunction with other health care services. If you have any doubts or concerns about your health, you should seek advice from a medical doctor.

Countries outwith the UK

Glasgow Hypnotherapy abide by the laws of the country that they operate from. If seeing a client online in a different country then Glasgow Hypnotherapy will still abide by UK laws. 

Terms & conditions updates

These terms & conditions are subject to revisions without notice. Please familiarise yourself with any amendments if you have restarted therapy after a long period of absence.